Service
Our service team is at your disposal
Contact details
+39 051 61868-11+39 051 61868-88
service@amotek.com
Request a callback
Spare and wear parts
Reliable and just-in-time
A perfect service includes a comprehensive stock of spare parts, as we keep it available for you at all times. We want the spare parts to reach you as fast as possible, and thus guarantee quick delivery by our proven logistics network. Our original spare parts always come in proven Amtoek quality.
To facilitate easy identification of spare parts, a digital spare parts catalogue is supplied with machines from Amotek. On top, you can benefit from the long-standing experience of our employees, which are at your disposal as contacts for all your questions. Not only will they submit offers and recommend the spare parts required for maintenance, repair or as basic equipment for your machine, but also be of help with qualified advice.
Technical advice
Technical expertise for your organization
Advice or repair?
Repair isn’t always what’s needed. In many cases, our experts’ advice and expertise are sufficient. Please don’t hesitate to contact us with all your questions! It will be our great pleasure to provide support! But if repair is inevitable, you’ve also come to the right place. Because our staff for advice also organize deployment of service technicians, on-site training and technical support.
Teleservice
State-of-the-art technical equipment is in place to support communication with us. Our online teleservice directly transmits the data from your machine to Amotek Customer Service.
Remote Assistance
Download Amotek Remote Assistance (PDF)
Repair isn’t always what’s needed. In many cases, our experts’ advice and expertise are sufficient. Please don’t hesitate to contact us with all your questions! It will be our great pleasure to provide support! But if repair is inevitable, you’ve also come to the right place. Because our staff for advice also organize deployment of service technicians, on-site training and technical support.
Teleservice
State-of-the-art technical equipment is in place to support communication with us. Our online teleservice directly transmits the data from your machine to Amotek Customer Service.
Remote Assistance
Download Amotek Remote Assistance (PDF)
Inspections / Upgrades
More than you expect: Inspections, upgrades and used machines
More than you expect: Inspections, upgrades and used machines
Our avant-garde knowledge and experience have shaped areas where it isn’t all that self-evident: Inspections, upgrades, modifications and used machines.
Our avant-garde knowledge and experience have shaped areas where it isn’t all that self-evident: Inspections, upgrades, modifications and used machines.
Training
Knowledge and practical solutions, latest update: Training courses
Knowledge and practical solutions, latest update: Training courses
All you need to know about operation and maintenance. Amotek offers training and exercise courses with customized contents for specific target groups. In these highly practice-oriented training courses, contents – from optimized machine and product parameter settings to competent operation and maintenance – are taught according to requirements. The training courses will be held either on-site at your facilities, at our head office in Zola Predosa or at one of our subsidiaries.
All you need to know about operation and maintenance. Amotek offers training and exercise courses with customized contents for specific target groups. In these highly practice-oriented training courses, contents – from optimized machine and product parameter settings to competent operation and maintenance – are taught according to requirements. The training courses will be held either on-site at your facilities, at our head office in Zola Predosa or at one of our subsidiaries.
- Basic training
Training on machine basics
- Operator training
Training on machine and product parameters, basics of preventive maintenance
- Maintenance training
Professional and preventive maintenance, inspection and maintenance intervals, inspection criteria, software application “Maintenance Manager“
- Electronic Training
Drive technology, control technologies, firmware
Technical documentation
Spare parts catalogue and reference books
Concise reference books
A technically documentation explains all necessary processes of the workflow step-by-step and in an easily comprehensible way. Hardcopy or CD-ROM version of the Instruction Manual are integrating part of each machine. The technical documentation is meant as supplement and follow-up to training on machine commissioning.
You will also receive a digital spare parts catalogue for easier tracing of required spare parts. This represents yet another option for easy identification of spare parts items. The spare parts catalogue contains clearly structured illustrations of all relevant modules and related components that are subject to regular checks and inspections.
A technically documentation explains all necessary processes of the workflow step-by-step and in an easily comprehensible way. Hardcopy or CD-ROM version of the Instruction Manual are integrating part of each machine. The technical documentation is meant as supplement and follow-up to training on machine commissioning.
You will also receive a digital spare parts catalogue for easier tracing of required spare parts. This represents yet another option for easy identification of spare parts items. The spare parts catalogue contains clearly structured illustrations of all relevant modules and related components that are subject to regular checks and inspections.